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Terms governing your use of The Bi Method website, platform, and services.
Last Updated: May 2026 · Version 2.0Section 01
These Terms of Service ("Terms") are a legally binding agreement between you and The Bi Method B.V., a company incorporated in the Netherlands (KvK registration pending), with registered office at the Netherlands ("The Bi Method", "we", "us").
These Terms govern your access to and use of our platform and website at thebimethod.com ("Platform").
By creating an account, clicking "I agree", or using any part of the Platform, you confirm you have read and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.
If you are accessing on behalf of an organisation, you confirm the organisation authorises you to accept these Terms.
Users under 18 may not use the Platform. These Terms are governed by the laws of the Netherlands.
Section 02
Section 03
The Bi Method provides a behavioural intelligence platform enabling organisations and facilitators to identify, measure, and address behavioural anti-patterns within teams. The Platform includes:
The Platform also includes client organisation management, report generation, and benchmark intelligence access.
We aim for maximum uptime but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features with reasonable notice. Some features may be in beta and may change or be discontinued.
Section 04
You must register with accurate, current information and keep it up to date. You are solely responsible for the confidentiality of your login credentials and for all activity under your account. You must:
If you register on behalf of an organisation, the organisation is responsible for all users accessing the Platform under its account.
Team members invited to complete assessments do not require full accounts. By completing an assessment, participants agree to these Terms as they apply to assessment participation.
Section 05
You must use the Platform only for lawful purposes. You must not:
Organisations must not coerce or pressure team members to respond to assessments in any particular way. Assessment results must be used constructively and not to penalise individual employees.
Employment Law Obligations
Our Assessment Data is designed for team-level behavioural insight, not individual performance management. Using individual assessment responses as grounds for disciplinary action or dismissal may violate employment law. You are solely responsible for ensuring your use of the Platform complies with all applicable employment, labour, and equality laws in your jurisdiction.
Section 06
Consumer Withdrawal Right
For individual subscribers (non-business): where applicable under Dutch consumer protection law, you may have a 14-day right of withdrawal from the date of subscription. Contact legal@thebimethod.com to exercise this right.
Section 07
All intellectual property in the Platform — including the anti-pattern library, methodology, assessment questions, benchmark data, software, design, and content — belongs to The Bi Method B.V. or its licensors and is protected by copyright, database rights, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business purposes during your subscription.
You retain ownership of Assessment Data generated by or for your organisation. By using the Platform, you grant us a licence to process that data to deliver the service, and a perpetual, irrevocable, royalty-free licence to include anonymised, aggregated, de-identified derivatives in the Benchmark Dataset (see Section 8).
If you submit feedback or suggestions, you assign all rights in that feedback to us. We may use it freely without obligation or compensation.
"The Bi Method" and associated logos are our brand assets. Do not use them without our written consent.
Section 08
Our Privacy Policy governs how we collect, use, and protect personal data. By using the Platform, you agree to the Privacy Policy.
When your organisation uses the Platform to conduct team assessments, we act as a Data Processor and your organisation acts as the Data Controller for your employees' assessment data. A Data Processing Agreement (DPA) is available at thebimethod.com/dpa and applies to all paying subscribers.
We build a proprietary Benchmark Dataset of anonymised, aggregated data to power industry comparison features. By using the Platform, you acknowledge and agree that anonymised, aggregated derivatives of your organisation's assessment data may be included in this dataset. The anonymisation process is irreversible — no individual or organisation can be identified from Benchmark Data. Because Benchmark Data contains no personal data, GDPR erasure rights do not apply to it. We may use the Benchmark Dataset commercially.
Data is processed and stored within the European Union. Any transfers outside the EU are subject to EU Standard Contractual Clauses as described in our Privacy Policy. We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, row-level database security, API rate limiting, and access controls.
Section 09
You acknowledge that the Platform, methodology, anti-pattern library, benchmark data, and all non-public product information are confidential. You must not disclose this to third parties or use it for any purpose beyond using the Platform as permitted by these Terms.
We treat all Assessment Data as confidential and will not disclose it to third parties except as required to deliver the service or as required by law. Confidentiality obligations survive termination of these Terms for 5 years.
Section 10
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT OUTPUTS, REPORTS, OR BENCHMARK COMPARISONS WILL BE ACCURATE OR FIT FOR ANY PARTICULAR PURPOSE.
The Platform is a data and analytics tool. Our outputs do not constitute legal, HR, psychological, or professional advice. Do not make decisions about individuals or organisations solely on the basis of Platform outputs.
Section 11
To the maximum extent permitted by Dutch law:
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under Dutch law.
Section 12
You agree to indemnify and hold The Bi Method B.V. and its directors, employees, and agents harmless from any claims, losses, damages, and costs (including legal fees) arising from:
Section 13
Cancel at any time through account settings. Access continues until end of the paid period.
We may suspend or terminate your access immediately if you materially breach these Terms, your use poses a security or legal risk, or we are required to by law.
Your identifiable Assessment Data and Reports remain accessible for 90 days for export, then are permanently deleted. Anonymised Benchmark Data is not deleted as it contains no identifiable information. To request a data export, email privacy@thebimethod.com within the 90-day window.
Sections 7, 9, 10, 11, 12, and 16 survive termination.
Section 14
The Platform integrates with Supabase (database/authentication), Stripe (payments), Resend (email), and other infrastructure providers. We are not responsible for the availability or terms of third-party services. Use of third-party services is governed by their own terms. External links on the Platform are not endorsed by us.
Section 15
We may update these Terms at any time. For material changes, we will provide 30 days notice by email to your registered address and/or prominent notice on the Platform. Continued use after the effective date means you accept the updated Terms.
Section 16
These Terms are governed by the laws of the Netherlands. Before formal proceedings, both parties agree to attempt resolution through good-faith negotiation for 30 days from written notice of a dispute. Any unresolved dispute is subject to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands.
For EU consumers: nothing in these Terms affects your right to bring proceedings in your country of residence or to rely on mandatory consumer protection laws in your country.
If any provision of these Terms is found invalid or unenforceable, it will be modified to the minimum necessary extent. All remaining provisions continue in full force.
Section 17
The Bi Method B.V. · KvK registration pending · Netherlands